At MAS Adroit, we pride ourselves on being a leading provider in the realm of professional IT hardware equipment retail. Our dedicated team of customer service representatives, continually expanding, is wholly committed to delivering exemplary customer service to our esteemed clientele.
With the processing of hundreds of orders and inquiries daily, and an extensive track record of successful transactions since our inception, our company epitomizes expertise in e-commerce. This ensures swift and efficient handling of your orders and inquiries.
We maintain competitive pricing across an extensive product range through strategic initiatives, including bulk purchasing from suppliers, collaboration with major importers and distributors in Australia, and significant investments in technology and process automation.
Our commitment to delivering superior customer service to our online patrons is unwavering. This is achieved through a user-friendly, informative online store interface, staffed by dedicated representatives available via email, phone, and online chat during business hours. Additionally, we guarantee expedited 1-3 day delivery within metro areas.
To facilitate seamless operations, we employ a state-of-the-art business management system that comprehensively covers all facets of our operations, ensuring the efficient handling of orders and customer queries.
Furthermore, MAS Adroit IT Systems and Hardware boasts a management and engineering team with extensive qualifications in IT and Business Systems, backed by a proven track record of over 20 years in the industry. As a testament to our commitment to the local community, we proudly affirm our status as a 100% Australian Owned & Operated enterprise.
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